GLOBAL DISPATCH & SUPPORT DESK Average Turnaround: 24–48 Hours

Get in touch with our team.

Have an architectural question regarding our in-browser processing, encountered a browser compatibility bug, or want to suggest a new image codec? Our engineering desk is here to help.

Send a Direct Message

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Dedicated Support Inboxes

Technical & Bug Reports support@freeimglab.com Tool errors, format requests & feedback

Privacy & Legal Compliance privacy@freeimglab.com GDPR, CCPA/CPRA & data requests

Advertising & Partnerships partnerships@freeimglab.com Google AdSense & business inquiries

Typical turnaround: 24 to 48 business hours

Support FAQs

Does FreeImgLab upload my photos to any server?

Never. Every tool executes 100% locally inside your web browser via WebAssembly and Canvas. Zero bytes of your photos are ever transmitted over the internet.

Are tools free without daily batch limits?

Yes. We never throttle file resolutions or place artificial daily limits. All tools are 100% free forever, supported cleanly by Google AdSense display advertising.

Can I request a new tool or image format?

Yes! Select "Tool or File Format Request" in the form above and tell us what codec or feature you need. Our team reviews all requests for upcoming releases.